24 Hour Customer Support 0800 018 3307 (From UK) or +44 800 018 3307 (ROTW)

FAQ

I received a Free Spins voucher, how do i claim it?

  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the top menu as a gift box icon. Clicking on this link will launch your Free Spins.

How do I cash out and get paid?

  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.

Are my payment card details secure?

  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.

How do I get support?

  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.

Your question remains un-answered?